A bad supplier can quietly damage a small business. The supplier may be late, send poor-quality parts, misunderstand the requirements, or disappear when there
In many small businesses, important follow-up items are spread across:
* Emails
* Text messages
* Handwritten notes
* Meeting minutes
* Customer conversations
* Project updates in slides
* Staff
The Problem: Busy Staff but Numerous Delays
Many small businesses feel busy all day long—orders coming in, staff moving constantly, customers being served – yet