If you send proposals to customers or create work plans, you need to write them quickly, in a standard format with one place to keep

I recently recorded a 30-minute podcast with a small business retail sales organization on the topic of Standard Operating Procedures (SOPs). Listen to the podcast

When you run a company or team you will inevitably have to make changes along the way to adapt to the needs of your staff

In this video, I go through a summary of a checklist used to diagnose and improve small businesses. The checklist is broken into five topics:

Many people want to start a small business but are unsure of how to choose the product or service to sell. This video offers five